Slack integration support
Connected ActRun with Slack so teams can get important updates, alerts, and summaries where they already work.
- Connected ActRun with Slack so important email-based updates, alerts, and summaries can be pushed straight into your existing channels in real time.
- Simplified the Slack setup flow so non-technical users can turn on notifications in a few clicks, while technical teams still get clear control over which channels and events are wired up.
- Created a foundation for richer Slack-driven workflows, where agents can keep support, sales, and ops teams in sync without extra manual status updates.