Discord Community Moderation

Respond faster and escalate complex incidents

Category

Community

Features

Discord, Moderation, Support

Integrations

1

Connect your email provider

Works great with Discord, Slack, Notion and more.

Connect apps
2

Define trigger conditions

  • Watch flagged keywords, sentiment thresholds, and spam patterns.
  • Configure from Apps.
3

Set AI response template

Generate safe, policy-aligned responses using approved FAQ content.

Prompt example

Moderation assistant replying in a Discord community using the project’s FAQ and policies.

Input:

  • User message to respond to: [message]
  • High-level FAQ / policy context (summarized if needed).

Tasks:

  • Determine if the message can be safely answered using FAQ information.
  • If it can:
    • Draft a clear, friendly response that follows community guidelines.
    • Link or reference relevant FAQ sections where appropriate.
  • If you detect policy violations or higher-risk content:
    • Keep the public reply brief and de-escalating.
    • Clearly note what should be escalated to moderators and why.

Output format:

  • Public reply – message text ready to post in Discord.
  • Escalation – “none” if not needed, otherwise a short note describing:
    • Risk type (for example, harassment, self-harm, illegal content).
    • Recommended moderator action.

Always stay neutral, respectful, and safety-focused.

4

Test and activate workflow

Run with moderator approval gate before enabling autonomous response mode.

5

Monitor performance

Track moderation load, resolution time, and repeat incident rate.

Pro tip

Auto-ban repeat spammers after configurable threshold.

Real metrics

GameHub: moderation effort cut in half.

Discord
Slack
Notion
GitHub